Email : [email protected]
Origin : Jepara Indonesia

Call : +62.81 229 21255
WhatsApp +62.81 229 21255

FAQ

Why should Rattan Furniture?

Our company is backed by a solid team of professionals and highly skilled in the art, established since 2003 with a capacity of 6 containers per month and deliveries could adjust Demand to increase production.
Using modern machines for production, starting from raw material selection, material drying process, the manufacturing process, sanding, installation of accessories, finishing, packaging and shipping containers at a time. We only produce furniture with best quality for long term cooperation.


Is any guarantee for each product?

Yes of course, all the items we offer have been through the process of checking in each process execution, in order to minimize damage to the furniture in the room and our outdoor furniture.
but if there are still receiving the goods from us in a damaged condition, we will replace it in the next container shipment without asking for any extra cost.
for damages caused by the negligence of the shipping container does not become our responsibility.
for more details please feel free to check on the warranty purchase.


How can I know your quality?

Simple you can order samples first to ensure the quality of our products before making the order, with delivery via courier services like FEDEX or DHL & for cost becomes your responsibility.
Or you can come to our factory located in Jepara, Central Java. inspect our production & checking our product for making sure the quality of our products.


How long you produce your furniture?

After confirmation of orders for goods, for our production lead time is 6 – 8 weeks. For order a special design, it will probably require more time for production.


What is minimum order?

  • Minimum order is a 20 feet container.
  • Minimum order For LCL is 10 Cubic meter.
  • 1Minimum quantity for each items is 2 pcs.

Production time:

  • 1 X 10 Cubic will be 4-5 weeks maximum.
  • 1 x 20 ft container will be 5-6 weeks maximum.
  • 1 x 40HC ft container will be 7-8 weeks maximum.

How to order:

Simply by sending a list of the items you need along with the item code, quantity and finishing requests to our email address. We will send quickly to your email address along with details of the goods, so you will know how much of the total volume as well as how much money should you pay.